Returns & Exchanges

Due to the affordable nature of our products and for hygiene reasons, we are unable to offer returns or exchanges for a change of mind. However, if your order arrives damaged or incorrect, our customer care team is here to make it right within 14 days of delivery.

Return Process

• 1.
  Report the Issue

  Contact our support team within 14 days of receiving your package, providing your order number and clear photos of the damaged or incorrect items.

• 2.
  Verification Process

  Our team will review your claim and the provided images to confirm the eligibility for a replacement or store credit.

• 3.
  Resolution Approval

  Once approved, we will process a replacement for the specific damaged items or issue a digital gift card if the item is out of stock.

• 4.
  Final Confirmation

  You will receive a confirmation email with your new tracking number or credit details; there is no need to mail the damaged items back to us.